1. Introduction

Kedarnath Gold ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or shop on our website.

2. Information We Collect

We may collect the following types of information when you use our website or place an order:

• Contact details such as your name, email address and phone number
• Shipping and billing address
• Order history and product preferences
• Payment information, processed securely through our payment gateway (we do not store your full card or banking details)
• Technical data such as your IP address, browser type and how you interact with our website (see our Cookies Policy for more detail)

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your order, enquiries or custom design requests
• Improve our website, products and customer service
• Send updates or offers, only if you have opted in to receive them
• Comply with legal and accounting requirements

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share necessary details with trusted partners strictly to fulfil your order, such as:

• Courier and logistics partners, to deliver your order
• Payment gateway providers, to process your payment securely
• Service providers who help us operate our website, under confidentiality obligations

5. Cookies & Tracking

Our website uses cookies to improve your browsing experience and understand how our site is used. For full details, please see our Cookies Policy.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss or misuse. However, no method of transmission over the internet is fully secure, and we encourage you to take care when sharing personal information online.

7. Your Rights

You have the right to request access to the personal information we hold about you, ask us to correct any inaccurate details, or request that we delete your data, subject to any legal obligations we may have to retain certain records. To make a request, please contact us using the details below.

8. Children's Privacy

Our website and services are intended for use by adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "last updated" date.