Terms of Service

1. Acceptance of Terms

By accessing our website or placing an order with Kedarnath Gold, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years of age, or place an order with the consent and involvement of a parent or guardian, to purchase from our website.

3. Products & Pricing

We make every effort to display our jewelry accurately, but please note that since every piece is handcrafted and many feature natural gemstones, slight variations in color, texture or finish compared to photographs are normal and not considered defects. Prices are subject to change without prior notice, though confirmed orders will be honored at the price paid at checkout.

4. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or unavailability of stock, in which case a full refund will be issued.

5. Shipping & Delivery

All orders are shipped in accordance with our Shipping Policy, which includes estimated delivery times by country and our process for handling transit damage.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy, including our 100% no-questions-asked refund for damaged or incorrectly shipped items.

7. Our After-Sales Service Promise

At Kedarnath Gold, purchasing a piece of jewelry is the beginning of a relationship, not the end of one. We give you our complete surety that we will never hand off, abandon, or refuse to assist you with after-sales service on any piece you have purchased from us.

This commitment includes, but is not limited to:

• Cleaning and polishing services for your jewelry
• Minor repairs, such as clasp, prong or chain issues
• Resizing assistance for rings and bangles, where possible
• Guidance and support for any warranty-related concerns
• Honest advice and support, even years after your purchase

If you ever have an after-sales concern, simply reach out to us — we stand behind every piece we make, for as long as you own it.

8. Intellectual Property

All content on this website, including images, designs, logos and text, is the property of Kedarnath Gold and may not be copied, reproduced or used without our written permission.

9. Limitation of Liability

To the extent permitted by law, Kedarnath Gold shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products, beyond the value of the order in question.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Gujarat, India.

11. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our website after any changes constitutes your acceptance of the revised terms.